William Hill’s disquiet in Tel Aviv
All is not well at William Hill’s Tel Aviv offices according to a report in the Sun yesterday.
William Hill Online (“WHO”) is the online joint venture between William Hill and Playtech and the bulk of their marketing and customer support staff are located in Tel Aviv; or at least they were until a mass walkout over the weekend saw staff numbers reduced from almost 200 to only 20. Included in the walkout, and confirmed as tendering his resignation was Chief Marketing Officer Eyal Sanoff.
One staff member told the Sun, “All 180 staff walked out on Sunday, which is a working day here, and only 20 came back today”
The cause of the disquiet is a belief among WHO’s Israeli staff that William Hill plans to move the marketing and customer support function to the UK or Gibraltar, leaving them jobless. A statement issued by William Hill denied this to be the case, saying:
“William Hill Online is committed to its sales and marketing operation in Tel Aviv and contrary to media reports has no intention of relocating this operation.”
The statement also read:
“Several other senior managers in Tel Aviv are now subject to disciplinary actions in relation to the disruption this week within the marketing business in Tel Aviv and in the customer service and back-office operations in Manila and Bulgaria
Senior William Hill Online management are currently on the ground in Tel Aviv working through these issues although it should be noted that the office in Tel Aviv will be closed from tomorrow through to early next week, as normal, through the Jewish holiday period.”
According to the Sun, Jim Mullen is among the senior WHO management troubleshooting the issue on the ground in Israel and trying to get staff their back to work. A source has told the Sun that Mullen has offered staff a month’s pay to return to work.
Related pages at livedealer.org:
WHO is 2011 online company of the year
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