Results 1 to 7 of 7

Thread: Celtic casino

  1. #1
    Junior Member
    Join Date
    Mar 2012
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Celtic casino

    Attention!Celtic casino does not behave well.
    Some time ago the money disappeared from my account without making bets, I repeat: DISAPPEARED.I wrote to customer support but seeing that I received no response I rewrote.In all 3 letters.Have passed the 48 hours (many more) that I should've gotten a reply.ANYTHING.Not even deign to tell me what had happened, not a word.
    Judge for yourself.

  2. #2
    Administrator LD's Avatar
    Join Date
    Nov 2010
    Location
    Melbourne, Australia
    Posts
    1,520
    Thanks
    95
    Thanked 24 Times in 24 Posts
    Hi tommm,

    They've always been very responsive to any queries of mine. I'll give their casino rep on the forums a heads up and maybe he can help address your concens

    cheers
    'coz good old fashioned real random beats simulated random any day

  3. #3
    Casino Representative Gabriel_Celtic's Avatar
    Join Date
    Jan 2011
    Posts
    38
    Thanks
    1
    Thanked 8 Times in 8 Posts
    Hi Tom,

    I am a representative of Celtic Casino and would love to have this issue resolved for you. If you could please email Adrian at adrian@celticcasino.com with your issue. There is no reason why your account has dissapeared, we would love to set this right for you! As you may be aware we had an issue with a distributed attack on our servers that resulted in a temporary inaccessibility.

    Please email Adrian about your account. To date we are not aware of any issues that any of our customers have. we look forward to helping you in your issue.

    Kind Regards,

    Gabriel Rodriguez
    Affiliate Manager

  4. The Following User Says Thank You to Gabriel_Celtic For This Useful Post:

    LD (03-27-2012)

  5. #4
    Casino Representative Celtic Casino's Avatar
    Join Date
    Mar 2011
    Posts
    5
    Thanks
    0
    Thanked 2 Times in 2 Posts

    Still waiting to help you solve your issue.

    Hello Tom,
    I noticed you posted a similar post here:
    http://www.rouletteforum.net/cgi-bin...1868/s-0/#num1

    I would like to help you with your issue. Please PM me or email me.

    Regards,
    Adrian

  6. #5
    Administrator LD's Avatar
    Join Date
    Nov 2010
    Location
    Melbourne, Australia
    Posts
    1,520
    Thanks
    95
    Thanked 24 Times in 24 Posts
    tommm your silence on this is deafening - I take it from this your issue has been resolved?

    Thanks Adrian, Gabriel for your quick responses.
    'coz good old fashioned real random beats simulated random any day

  7. #6
    Junior Member
    Join Date
    Jun 2012
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by tommm View Post
    Attention!Celtic casino does not behave well.
    Some time ago the money disappeared from my account without making bets, I repeat: DISAPPEARED.I wrote to customer support but seeing that I received no response I rewrote.In all 3 letters.Have passed the 48 hours (many more) that I should've gotten a reply.ANYTHING.Not even deign to tell me what had happened, not a word.
    Judge for yourself.
    Hi Tommm, Curious about what actually ended up happening with your account. I saw that the casino rep got back to you, and am wondering if they were able to help you.

  8. #7
    Casino Representative Gabriel_Celtic's Avatar
    Join Date
    Jan 2011
    Posts
    38
    Thanks
    1
    Thanked 8 Times in 8 Posts
    I wanted to give an update on this topic. We tried contacting this player for some time now to see what the problem was exactly and try to find a solution for this but sadly he never appeared.

    We are glad to help in any way but we cant do anything if he never responds to our emails. Thanks everybody!

  9. The Following User Says Thank You to Gabriel_Celtic For This Useful Post:

    LD (07-28-2012)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •