Grand Parker or Grand Porker?

grandparkerThe conclusion to a blog post about newly launched US-facing casino, Grand Parker was,

“If you live outside the US, there are definitely better live casino options for you. If you live in the US and are looking for a live dealer option, give them a go and let us know your thoughts.”

The good news is a few players have let us know their thoughts. The bad news: those thoughts aren’t good. Quite angry and frustrated really.

No problem with the games (ViG’s off the hook). No complaints about the dealers (why would there be). There is a common theme to all complaints fielded so far (five now and counting): Withdrawals. Or rather lack thereof.

Randomly chosen for a security check

Seems when you withdraw your money at Grand Parker, you get randomly chosen for a security check. Of course they can’t release the funds until this review is over. When that will be, is anyone’s guess although I’d suggest the best guess is never.

Below is a copy of an email received by one player after querying why his withdrawal had not been processed.

We would like to inform you that your withdrawal request was not approved at this time.

Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.

As a reputable and legally operated casino, it is vitally important for us to implement security measures, and GrandParker Casino regards your security, privacy and satisfaction as our top priority.

Please accept our apologies for this necessary inconvenience, and we thank you in advance for your patience and understanding.

Best Regards,

Finance Department,

GrandParker Casino

Another, whose original deposit was paid out, but whose winnings were not, was also told a security check was being performed. This was after they had been advised winnings would be paid in installments!

Grand Parker or Grand Porker?

Unfortunately at the moment all fingers point to Grand Porker.

Perhaps save yourself the trouble of undergoing the dreaded Grand Parker security check and play elsewhere.

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