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Thread: Celtic casino

  1. #1
    Junior Member
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    Mar 2012
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    Celtic casino

    Attention!Celtic casino does not behave well.
    Some time ago the money disappeared from my account without making bets, I repeat: DISAPPEARED.I wrote to customer support but seeing that I received no response I rewrote.In all 3 letters.Have passed the 48 hours (many more) that I should've gotten a reply.ANYTHING.Not even deign to tell me what had happened, not a word.
    Judge for yourself.

  2. #2
    Administrator LD's Avatar
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    Nov 2010
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    Hi tommm,

    They've always been very responsive to any queries of mine. I'll give their casino rep on the forums a heads up and maybe he can help address your concens

    cheers
    'coz good old fashioned real random beats simulated random any day

  3. #3
    Casino Representative Gabriel_Celtic's Avatar
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    Jan 2011
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    Hi Tom,

    I am a representative of Celtic Casino and would love to have this issue resolved for you. If you could please email Adrian at [email protected] with your issue. There is no reason why your account has dissapeared, we would love to set this right for you! As you may be aware we had an issue with a distributed attack on our servers that resulted in a temporary inaccessibility.

    Please email Adrian about your account. To date we are not aware of any issues that any of our customers have. we look forward to helping you in your issue.

    Kind Regards,

    Gabriel Rodriguez
    Affiliate Manager

  4. #4
    Casino Representative Celtic Casino's Avatar
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    Mar 2011
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    Still waiting to help you solve your issue.

    Hello Tom,
    I noticed you posted a similar post here:
    rouletteforum.net/cgi-bin/forum/Blah.pl?m-1332671868/s-0/#num1

    I would like to help you with your issue. Please PM me or email me.

    Regards,
    Adrian

  5. #5
    Administrator LD's Avatar
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    tommm your silence on this is deafening - I take it from this your issue has been resolved?

    Thanks Adrian, Gabriel for your quick responses.
    'coz good old fashioned real random beats simulated random any day

  6. #6
    Junior Member
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    Jun 2012
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    1
    Quote Originally Posted by tommm View Post
    Attention!Celtic casino does not behave well.
    Some time ago the money disappeared from my account without making bets, I repeat: DISAPPEARED.I wrote to customer support but seeing that I received no response I rewrote.In all 3 letters.Have passed the 48 hours (many more) that I should've gotten a reply.ANYTHING.Not even deign to tell me what had happened, not a word.
    Judge for yourself.
    Hi Tommm, Curious about what actually ended up happening with your account. I saw that the casino rep got back to you, and am wondering if they were able to help you.

  7. #7
    Casino Representative Gabriel_Celtic's Avatar
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    Jan 2011
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    I wanted to give an update on this topic. We tried contacting this player for some time now to see what the problem was exactly and try to find a solution for this but sadly he never appeared.

    We are glad to help in any way but we cant do anything if he never responds to our emails. Thanks everybody!

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