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Thread: Banned from a live casino for advantage play?

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    Administrator LD's Avatar
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    Banned from a live casino for advantage play?

    This is a topic that came up on another discussion, but probably worthy of it's own thread.

    If you've been locked out of a live (online) casino or particular live game and you believe this is because of an advantage play technique you were successfully using then please let us know about it.
    'coz good old fashioned real random beats simulated random any day

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    What can a player do if he keeps winning then gets banning?

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    Play somewhere else. Fortunately there are plenty of options.

    Not much you can do if a casino (online or traditional) decides they don't want your custom.

    I don't know of any (1st hand) cases of people being banned from online casinos for consistently winning.

    I do have a friend who has been banned from 3 Australian licensed online sportsbooks (Sportsbet.com.au, bet365.com.au, IAS) for consistently winning. They don't give that as the reason...line is something like

    at the discretion of the traders, we've had to suspend your account
    'coz good old fashioned real random beats simulated random any day

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    Quote Originally Posted by LD View Post
    Play somewhere else. Fortunately there are plenty of options.

    Not much you can do if a casino (online or traditional) decides they don't want your custom.

    I don't know of any (1st hand) cases of people being banned from online casinos for consistently winning.

    I do have a friend who has been banned from 3 Australian licensed online sportsbooks (Sportsbet.com.au, bet365.com.au, IAS) for consistently winning. They don't give that as the reason...line is something like
    What happens if u still have money in your account?

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    Administrator LD's Avatar
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    What happens if u still have money in your account?
    If an operator closes your account any funds you have in it should be returned.

    Caveman, are these general questions are you referring to a specific case? It's always hard to talk in generalities
    'coz good old fashioned real random beats simulated random any day

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    Here an actual email:

    “Hello XXX,

    I hope you are well.

    Your account has been recently thoroughly investigated by the Fraud Detection Department. Due to your extraordinary payout percentage and betting history it has been determined that you have clearly violated the terms and conditions by card counting and all earnings on Blackjack are now void. More specifically, you have broken the following terms:

    .... Players suspected of card counting contrary to our terms and conditions will have their accounts placed on hold while the Fraud Team investigates. If card counting is determined to have occurred, players may be eligible to have their original deposits returned only, but will not receive any funds won during this activity.

    .... XXX Casino is intended for recreational players only and any players found to be abusing any rule or regulation, professional bettors, syndicates, or any Person having systematic betting strategies will be subject to having their account suspended, their earnings removed and their deposit refunded. These strategies include but are not limited to the D'Alembert System, Dozens & Columns System, Fibonacci System, Guetting System, Hollandish System, Labouchere System, Martingale System, Oscars Grind System, Parlay System, Paroli System, Double-up System or Red & Black System. Full information of these systems from a third party provider can be provided upon request.


    The cashier department has refunded xxxx EUR and removed the bonus funds from the latest VIP bonus. As a result, it has ensured that you are left in a financially neutral position to the best of its ability. Please note that your account has been blocked permanently and you will not be able to play at XXX Casino again. This is not a reversible decision.

    I am truly sorry about this, we wish you all the best at another casino.

    Thanks and best regards,
    XXX“

    If you overcome the house edge, be attentive.

  7. #7
    Administrator LD's Avatar
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    Hi bvlgari,

    Interesting email. Call me a skeptic, but it reads more like casino PR than a bona fide player ban notice.

    I'm sure the online casino industry is happy to have suggestions that their house edge can be overcome circulating. It's good for business.

    But how on earth a player can gain an edge over the house by card counting playing either:
    RNG - where each deal is from a new, reshuffled deck (ie counting not possible), or
    Live - where shoes are re-shuffled halfway, so it's not possible to take advantage of a count,
    Is beyond me.

    As for roulette systems...love to know how much money casinos have made from players thinking Martingale etc is going to help them beat the casino. Suspect it's a lot.

    Don't suppose you can reveal more details about your email (which casino?...was it you?...did you break the house )
    'coz good old fashioned real random beats simulated random any day

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    Quote Originally Posted by LD View Post
    If an operator closes your account any funds you have in it should be returned.

    Caveman, are these general questions are you referring to a specific case? It's always hard to talk in generalities
    Hi LD,
    I like playing live games online every once in awhile, but never won anything out of them hosnestly. Unfortunately, i have spent thousands dollars on them for fun in the past.
    I hope no one gives any body hard time when winning some...thx

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    Hi bvlgari,

    you sound like your site expects every players to go home with empty pockets, anyone player with winning money will consider as a cheater, right?

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    A compendium of the emails:

    "Throughout my investigation I noted several different patterns ......
    .......I’ve also read the below chain and will state that we do not suspect anyone who wins of fraudulent behavior, put simply, some people win and some people lose. As I’m sure you know, the house has the edge which is publicized and well known, if a casino simply dismissed all winners then we wouldn’t be in business ......."

    Draw your own conclusion. Overcoming the HE in the long run and a certain playing pattern seems to be dangerous.

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