I'm new to these forums, but I've been using Playtech providers for a few months now. What I'm curious about is the restrictions placed on dealers. Maybe I'm reading too much into it, but the dealers I've met who are more "real" and you can have a good conversation with never seem to last long. The plastic ones, meanwhile, who come out with the same set phrases and have no conversation skills seem to be in for the long haul. Is it just that the dealers with a bit more personality get disillusioned, or are they pushed out for not conforming?