The cards are scanned so the system knows the cards before the dealer returns them which can be frustrating for the players as the system often let us know if we win or lose before the dealer returns the cards. But this has the great advantage to possibly eliminate the human mistakes... but imagine what can happen if the order of giving the cards can be changed. Most of the time, the dealer gives himself his second card (that he will return only at the end) before starting giving the third cards to the players... but sometimes, not. Sometimes, the dealer takes his second card only at the end. So, what are the exact rules, is there an explanation for that??? Yesterday, on a table from Playtech, a player was alone at the table. He had 12, the dealer 5. The dealer scanned the card but didn't take it. Instead, he gave the card to the player who chose to hit. The card was a 10 so the player lost with 22. The next card was a 9 so the player should normaly had won with 21. The 10 should have been given to the dealer so with 15, he would have taken the card after the 9 which was a queen. So, the dealer should have busted with 25 while the player should have won with 21.