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Thread: Changing Dealers: From Playtech to Evolution Gaming

  1. #11
    Quote Originally Posted by Bummy
    At first: Your cat has almost the same color as my baby cat. I bought her today.

    Second: How is it possible that you know it. I thought you didnt recognized me. Ok Nikola yes, Salivans yes. But i stood 10 cm next to Malvine and iam sure she doesnt recognized me. I sat almost 20 minutes next to Emma in the bus. So less than 1 cm air between us. And here iam sure, she doesnt recognized me as well, the same with Matilde, was also her seat neighbor and we was saying nothing to each other because ist not allowed and i dont break rules. Ok i was in the same bus as Evita, Jana, Lilija, Hanna. But where is the problem. I never talked with dealers outside the casino because its not allowed. Ok one exception. No, two exceptions. Aviva had problems with her high shoes and stumbled on the ground. Me as gentleman helped her back on shoes. Of course, she was saying thank you and i replied. Or Roza: A lovely girl but she has no idea to find a place on a tourist map. Ok, but she is not tourist in her city. Ok i saw Leila in a tram with her working dress. Nice to know that dealers also wearing it outside but thats it. I never talked with her outside because its forbidden.

    And third: I will never forbid myself to take public busses or trams in latvia just because it could be, that there is a dealer again. When i travel in a free country, than iam free to take every puplic transportation what i need. And when i want to visit a special restaurant or other tourist place and fortuitous in this transportation vehicle is a dealer than its not my problem or my fault. Of course, the thing with standing at casino entrace i regret. Thats no question. Sorry Nikola, sorry Salivans!

    4th: a) Its not my problem when a ex playtech dealer is telling me Guntas realname because both girls had some rowing. And it is also no security issue because she doesnt told me her surname and i would never attack any girl, man or animal. Iam only a serious and lovely boy living in munich germany. But, sure, i did wrong things, never told the opposite and i will never do it again. B) I never wrote a real name of a dealer into the chat. I wrote the number of the row on one keyboard where the first letter of her name is located. But just, because Gunta persuaded me almost 3 hours that i should write it into the chat. And when someone know me, than he or she knows, that i never could refuse a favor from a nice girl. So i think this thing dont speak against me. It just show again that iam a good, nice and friendly person also when some dealers dont think so. With the knowledge of the whole context i still have the opinion that a chat block is the wrong decision. Is it my problem that girls (here Gunta) have such magic eyes that they can persuade me????? I think not??? Just shows again how much i like friendly and nice girls, and how good iam too them. I got a blocked chat but what is with Gunta. Has it no consequences when Gunta is telling me almost 3 hours long that it will have no consequences when i write her name into the chat. I think specially a dealer must know the casino chat policy perfectly. Check the video and voice records. I think the best consequence about Guntas behavior in this incident is, to unblock my chat.

    5th: I think it is a big competitive disadvantage that playtech is blocking chats perpetual. Also the scorn of dealers: „Contact the costumer support, we didnt blocked you. They can help“. All dealer knows that Pitbosses block chats and that it is unlimited. Also it is not acceptable that they can block you, without that anybody could tell you why they done it. The dealers are not allowed and the costumer support dont know nothing in this cases. The only answer is: Playtech blocked you, contact them, they dont give us reasons and this decision is not modifiable. You see the not accaptable conclusion. The dealer is playing the ball to the support, and the support back to playtech. Playtech is not committed to tell reasons or to publish a list what is not allowed in the chat. ok, some players get warning shortcuts than they must know. But only for notice: I never received any warning short cut. So, never a dealer saw any chat violation but i got a lot of blocks. Is this serious for a company with serious claims. I think not. No chat block without warning letter!!! Only after warning short cuts players knows that it was against the rules. Again: Playtech never puplished any complete list what is allowed and what not (And i think also dealers dont know all things what is not allowed in the chat. Or how is it possible that Gunta told me almost 3 hours that nobody will block my chat when i write her realname). Further they never give reasons after they block chats and you cannot ask for that. Is this serious for a company with serious claims. I think not. You see, here are all doors wide open to arbitrary decide which chat they are blocking and which not. Specially the case that playtech is blocking chats unlimited is not accaptable. Nothing is unlimited in life. Also not your time in prison when you murder somebody. Ok bad comparison. As i have heard evolution is blocking chats for some days, weeks or months. Dependent of the severity of the culpability. I think thats the correct way. So long playtech doesnt copy this proceed and they copy a lot at the moment, ( like china ) than they will keep this big disadvantage against evolution. I agreed my first year in the casino that they block chats unlimited, because every casino had the same tables and you could choose another playtech casino and resume your conversation. But thats the old "world". Now playtech has exclusive tables. e.g. for Bet365. When you are blocked there than you have never again a chance to chat on these tables. And this is not related to the seriousness of the chat violation. Evolution is goeing another way and this way is better. Of course, it was only a coincidence to block my chat one day before italian dealers are starting to deal on the exclusive BJ table. I think the only reason is, pitboss dont like my nose. He knew that i was waiting so long for missing italian dealers and that i were happy to chat with them. A good opportunity to damage me. And pitboss done it. Because he must not justify his decisions.

    6th: Yes also i saw today the first ex playtech shuffler as dealer at evolution. Her name is Dace. And of course also ex playtech shufflers are now dealers. Yes i believe you, playtech has higher standards for dealers to deal at playtech. Dealers like Aleksa (Diana) or Anastasija (Kristine) had a short time at playtech because both had a very, i repeat a very very bad english. But please dont say that they left freely playtech and gone to evolution. Before playtech is starting a dealer online please check her english. Dont say after some weeks, sorry your english is too bad. Please leave us. For example Inese was also a dealer with bad english, also she gone after some weeks. One week before she left the casino, she was telling me that she will never leave the casino before she finished her study in 4 years because she like her work. Just one week later she was away. Only random???? I dont think so!!!! Is it not possible to check her english before she gone online??? So still in the training period. Of course i know that Inga the dealer coach has started this now. But the casino is recruting dealers for 5 years not just for the last 2 months.

    7th: I'm sooooooooo sorry that it happened with Larisa. I told her it thousend times. Of course i understand, that she is angry about me. I dont wanted it. And when i had known that she became fired than i had never wrote it into the chat. Or do you thing that iam a bad boy and have my fun when a person is loosing her job. Of course not. Iam so happy that she found a new job. Iam very very happy about it. And she know it. I would do everything for friendly persons. Dealer or not dealer. When somebody need my help i would try everything to make her/him happy or try to help her/him. And only for notice: I saw big big dealing mistakes also on 3 other dealers and i never wrote it into the chat. Because now i know that its a clear reason to fire a dealer. And i dont want it.

    8th: Is it serious when players cannot check whether the 8 decks at blackjack are complete. As player you can check it just with the rules of compatibility. Evolution is going another way. Always when new cards coming into the shoe (every 24hours) shufflers are showing all cards of the 8 decks. Playtech please copy this. Thats another big advantage for evolution. At playtech you never know what is happing behind the scene. After every shoe change shufflers bringing all cards behind the cameras. But what is happening there. Evolution is using all the time the same from players checked cards. When they bringing new cards after 24 hours, players can check this cards again. But what is at playtech. Please dont understand it wrong. I never had doubts that playtech is cheating. But iam not the only player and others are more sceptical.

    Final 9th: Allegedly, playtech is not dismiss dealers. When it is so, why Hanna didnt came to her last working day. Do you think she forgot when her last working day is. Never!!! A last working day, also the first working day is so important for somebody. You will not forget it. Maybe there is a chance of 1 percent that it was so. But why Rasa told me after i asked her, why Hanna is not coming to her last working day: „She is dismissed from the casino“. And it is just a coincidence that also Rasa is away now. No!!! It was not allowed to tell me that and she dismissed too. Now we have probably already 2 dismissed dealers. With Larisa 3. With Inese 4. And i think thats just a drop in the bucket. Thats my opinion. I hope iam wrong.

    Yes Bummy many dealers have cats. I'm sure that really is a coincidence your cat is the same colour as Another Dealer's.
    Last edited by Unclefester; 08-11-2013 at 09:31 PM.

  2. #12
    As you admit, you do seem to have had a lot of coincidental meetings, on same buses etc. as dealers though.

    Lets face it, ... the dealers are paid to say "hello" and smile at players, so of course they are pleasant with you when you join their tables and start talking. I have seen players say vulgar, horrible things to dealers. The next day I have seen the same player return to a dealer's table, and the dealer has responded with the customary "hello", "welcome to my table", "how are you ?" ... when in reality the dealer probably wished to never see the player again.

    We know the dealers are taught to behave like that by Playtech. They are not allowed to say how they honestly feel. I usually ask a dealer "how are you today ?", because it is the polite and correct thing to do, but I know they are only allowed to respond in a positive way, and not express their true feelings of tiredness, sadness, illness etc.

    Playtech's ranking and bonus for dealers is partly based on compliments also, so another reason for them to like nice words from players, whatever they really think about the player.

    Please take some friendly advice, ... perhaps stop making so many of those videos of dealers, especially those saying which 'somebody' dealer loves another, etc. Also, if you tell a dealer you are making a video and she asks you not to post it, like Agnese did, maybe you should respect their wishes if you want them to honestly like you.

    If many things trouble you about Playtech perhaps leave the casino for a while, like I did. If you actually want to place bets, there are several other live dealer offerings as I know you read about on these pages.

    The Rasa situation is something different, nothing to do with Hanna. Not our concern at all.

  3. #13
    Bummy, we all make mistakes. It is part of life's journey how we learn from them and move on. If you want to admit past mistakes you need to be totally honest with yourself and others.


    Or Roza: A lovely girl but she has no idea to find a place on a tourist map. Ok, but she is not tourist in her city.
    There are a few thousand (ie. million) other people in Riga besides Playtech dealers! If you go again this year perhaps you should ask someone else for directions on a tourist map?

    Of course, it was only a coincidence to block my chat, one day before italian dealers are starting to deal on the exclusive BJ table. I think the only reason is, pitboss dont like my nose. He knew that i was waiting so long for missing italian dealers and that i were happy to chat with them.
    And you know that is not true also, I saw you talking to Italian dealers one day. I seem to remember you saying you was waiting for Emilija.

  4. #14
    Moderator The Dealer's Avatar
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    At the beginning, I was totally speechless. I was laughing without sound and bursting out of giggles all ~10 minutes while reading Bummies response. OMG, is he being serious?!

    Stalking is a term commonly used to refer to unwanted or obsessive attention by an individual or group toward another person. Stalking behaviors are related to harassment and intimidation and may include following the victim in person or monitoring them. The word stalking is used, with some differing meanings, in psychology and psychiatry and also in some legal jurisdictions as a term for a criminal offense.

  5. #15
    Moderator The Dealer's Avatar
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    How is it possible that you know it.
    Everybody or almost everybody know about it. You are kind of famous, but in the worst meaning of the term.

    Your rights to use any public transport in such a free country as Latvia, does not explains why you tend to use exactly those buses or trams on exactly the same time on the day, as the Dealers have to use. Meeting someone by accident is another thing, but seriously there is 1 million citizens in Riga, what the possibility to met a Dealer?! According to the definition this is called "following the victim in person". The fact is, that this attention of yours, Bummy, is UNWANTED. Why do you ignore that?
    Last edited by The Dealer; 03-06-2013 at 06:33 AM.

  6. #16
    Bummmy. I'm sorry to say that, but, seriously, with no offence and with the kindest thoughts- You need to get some help. And a life. I hope that you get well soon.

  7. #17
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    Final 9th: Allegedly, playtech is not dismiss dealers. When it is so, why Hanna blab bla . But why Rasa bla bla With Larisa 3. With Inese 4. And i think thats just a drop in the bucket. Thats my opinion. I hope iam wrong.
    Hanna left the Casino, because she wanted to. Rasa left the Casino, because she wanted to. Larisa was dismissed because she was unable to do her job properly. Inese was dismissed because she was unable to do her job properly. Why do they or the Company should report to Bummy about the reasons and conditions, when it's happening? WHY?!

  8. #18
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    And a life.
    I would say first of all a life. Maybe all other issues afterwards will disappear just like that...

  9. #19
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    sorry i disturb....
    bummy was a player also at the old floor before 3 and a half years!He was 17 or something on that time !so as a kid he can also think that he is the owner of the CASINO or whatever he wants!
    He has a different view on how to act in all this!dont blame him all the time!its not only his fault...
    bummy still thiks that all this is a funny game !that is interesting to get into dealers real lives and earn things from that!whatever it is!whatever he thinks it is actually!
    so its not all bummy's fault !you have to share the responsibility of what he is doing(if he is doing something)cause you made this "monster"with your behaviour!
    he is just a lovely boy who has nothing else to do on his life except to taking screenshots and upload videos on youtube!
    if he has to get a life?yes he has to...
    but pls dont sent him to the gallows pole all the time ,cause actually you 2 sweet dealers you re doing the same by beeing here and "communicate with players outside of the casino" instead of drinking hot tea in riga!!!
    i agree btw that playtech is not obliged to give any kind of explanations of what they are doing with their employees!
    and finally and i ll finish with this....as much players wants to know more details about dealers,also dealers wants to know more about players,or iam wrong?
    good night and take care...

  10. #20
    Quote Originally Posted by soulhar View Post
    actually you 2 sweet dealers you re doing the same by beeing here and "communicate with players " ...
    Well I very much appreciate the risk and time they take by posting comments on these pages.

    It is nice to hear more honest opinions from their side of the casino ... not just what they are paid to say by Playtech infront of the camera.

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